Terms of Use
Acceptance
By accessing InKalam you agree to be bound by these terms. If you do not agree, please discontinue use immediately.
Permitted Use
You may use the platform only for lawful personal shopping purposes. Automated scraping, data mining, or any form of unauthorised access is prohibited.
Account Responsibility
You are responsible for keeping your account credentials confidential and for all activity that occurs under your account.
Intellectual Property
All content — including text, images, logos, and product descriptions — belongs to Inkrootz Hub LLP or its licensors. Reproduction without permission is prohibited.
Limitation of Liability
Inkrootz Hub LLP is not liable for indirect, incidental, or consequential damages arising from use of the platform or products purchased through it.
Governing Law
These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of courts in Rasulpur, Fatehpur Sikri, Uttar Pradesh, India, 283110.
Privacy Policy
What We Collect
We collect your name, email address, phone number, and delivery address when you create an account or place an order. We do not store any payment details — all payments are handled by our third-party gateway partners.
How We Use It
Your data is used to process orders, arrange delivery via our logistics partners, send shipping updates, and improve our services.
Data Sharing
We share your name, phone, and address with our logistics partners for delivery. Payment information is processed entirely by our payment gateway — we never receive or store it.
Security
We use SSL encryption and secure storage for the data we hold. Payment transactions are handled by PCI-DSS certified gateways.
Your Rights
You may access, correct, or delete your data at any time via Account Settings or by contacting us at inkrootzhub@gmail.com.
Cookies
We use cookies for session management and analytics. You can control cookie preferences through your browser settings.
Policy Updates
We may update this policy periodically. Significant changes will be communicated by email. Continued use constitutes acceptance.
Returns Policy
Eligibility
Items must be returned within 15 days of delivery — unused, unwashed, in original packaging with all tags attached.
Non-Returnable Items
Innerwear, swimwear, and items marked "Final Sale" are not eligible for return or exchange for hygiene reasons.
How to Return
Go to Orders, select the item, and choose "Return or Exchange". Our logistics partner will schedule a pickup.
Refunds
Refunds are processed within 5–7 business days after we receive and inspect the item, credited to your original payment method.
Exchanges
Exchanges are subject to stock availability. If the variant is unavailable, a refund is issued automatically.
Cookie Policy
What Are Cookies
Cookies are small text files placed on your device to help us provide a better experience — such as remembering your cart and preferences.
Types We Use
We use essential cookies (required for site function), analytics cookies (to understand usage patterns), and preference cookies (to remember your settings).
Managing Cookies
You can block or delete cookies through your browser settings. Note that disabling essential cookies may affect site functionality.
Third-Party Cookies
Some cookies are set by third-party services such as Google Analytics and payment gateways. These are governed by their own privacy policies.